Authenticity Promise

100% Authentic. Guaranteed.

Every fragrance we sell at Brands Warehouse is 100% authentic and brand-new in its original packaging. We do not — and will never — sell replicas, dupes, or unauthorized refills.

How We Guarantee It

  • Authorized distributor sourcing. We buy directly from authorized fragrance distributors and brand wholesalers in Canada, the EU, the US, and the UAE.
  • Batch code traceability. Every bottle has a batch code matching the manufacturer's records. Verify any code at checkfresh.com.
  • Sealed cellophane. Unless explicitly listed as "unboxed" or "tester," every bottle ships sealed in its factory cellophane.
  • Tester & preowned products are clearly labeled. If a listing says "Tester," "Preowned," "Damaged Packaging," or "Unboxed," the product is exactly what's described — same juice, different packaging.

If You Have Any Doubt

If you suspect a bottle you received isn't authentic, contact us within 14 days of delivery at support@brandswarehouse.ca with your order number and photos of:

  1. The outer packaging and cellophane (if applicable)
  2. The batch code stamped on the box and bottle
  3. The bottle itself, including the spray nozzle and cap

We will investigate within 2 business days and, if there's any question about authenticity, we'll issue a full refund — no questions asked.

Why Brand Trust Matters to Us

Selling authentic fragrance is the entire business model. A single counterfeit incident would destroy years of work. We have every commercial incentive to be honest with you — and we are.

Shop authentic fragrances →